Privacy Policy

1. Introduction

Welcome to Coastal Trust Health Insurance ("we," "our," "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, request an insurance quote, or otherwise engage with our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

a. Personal Information

When you request a quote or contact us, we may collect personal details such as:

• Full name
• Email address
• Phone number
• The type of coverage you're interested in
• Any other information you voluntarily provide

b. Automatically Collected Information

We may also collect certain information automatically when you visit our website, such as:

• IP address
• Browser type
• Operating system
• Pages you viewed
• Time spent on each page
• Referring URL
• Cookies and other tracking technologies (see Section 6 for more details)

3. How We Use Your Information

• Evaluate and process your quote request
• Communicate with you regarding quotes, policies, and services
• Respond to your inquiries or requests
• Improve our website and services
• Comply with legal requirements and obligations

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

• Insurance carriers and underwriting partners as necessary to obtain quotes and place coverage
• Third-party service providers who assist in operating our website and services
• Law enforcement or government authorities, if required by law

Text Messaging Data:

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us understand how you interact with our site. You can manage or disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

7. Security

We take reasonable precautions to protect your personal information. However, no data transmission over the internet or storage system is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access, correct, or delete your personal information
• Withdraw consent where processing is based on consent
• Object to or restrict the processing of your data
• Request data portability

To exercise any of these rights, please contact us at members@coastaltrustins.com.

9. Third-Party Links

Our website may contain links to other websites not operated by us. We are not responsible for the privacy practices or content of these third-party sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with an updated "Effective Date."

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

COSTAL TRUST INSURANCE LLC
Email: members@coastaltrustins.com
Address: 7300 N Federal Hwy, Ste 203, Boca Raton, FL 33487
Phone: (866) 889-1176